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Coronavirus (COVID-19) Information

Dear Families,

Please rest assured that the company is taking all necessary precautions in line with Public Health England and to ensure our residents and staff are as safe as possible.

As a precautionary measure we have taken the decision to restrict the number of visitors entering the homes to a minimum, allowing staff, medical professionals and essential services access only.

Prior to entering the home all visitors will be asked to confirm that they have:

• Not recently been abroad to one of the areas identified by the government being “category 1 “ or “category 2” location (

• Not displaying any symptoms, been unwell, or been in close contact with someone who is unwell in the last 48hrs.

Only upon satisfying these points will they be allowed to thoroughly wash their hands with soap and water (or alcohol gel) and enter the home.

Our staff will ensure that our residents remain well cared for. If you have any queries, please do not hesitate to contact us preferably by email.

This is not a decision we have taken lightly. Your support is very much appreciated, and we are doing all we can to keep your loved ones safe.

Our email address is I have been in touch with our web designers they will be updating our website for us for you to check, the web address is Staff are being updated daily on precautions and government information and extra Personal Protective Equipment (PPE) has been ordered as a precautionary measure.

We would like to thank you for your continued support with this matter and will make updating you regularly as possible at this time . If we do not have your email address please feel free to contact us with this via our own email address above.

We value your continued support and patience, I’m sure you understand that we need to all work together to protect our residents at this difficult time.

Kindest Regards

Jo Newton and the Garden House Team